Terms & Conditions

Welcome to Fyncal (“we,” “our,” or “us”). By using our website (www.fyncal.com), booking a consultation, or engaging in our services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Introduction

These Terms and Conditions govern your use of our website and the services we offer, including but not limited to:

  • One-time Turnaround Audit services

  • Ongoing Virtual CFO services

  • Any downloadable templates, reports, tools, or advice provided

If you disagree with any part of these terms, please do not use our services or website.

2. Company Information

Fyncal is a trading name of company with business operations based in Blackburn, UK.

Email: hello@fyncal.com
Website:
www.fyncal.com

3. Eligibility

To use our services, you must:

  • Be 18 years or older

  • Be acting on behalf of a legitimate business (sole trader, partnership, or limited company)

  • Have the authority to engage with financial service providers

4. Our Services

Fyncal provides virtual and digital financial consultancy services including:

  • Turnaround Audit: a one-time diagnostic analysis of financial health, profitability, risk areas, and business model assessment.

  • Virtual CFO: monthly ongoing strategic and financial support, including performance tracking, KPI reporting, cash flow management, and advisory input.

All deliverables may be provided via:

  • Secure email

  • Virtual meetings (Google Meets or equivalent)

  • Downloadable templates (Excel, PDF, PowerPoint)

The scope of each service is detailed on our website and will be confirmed via written agreement upon engagement.

5. Consultation & Onboarding

Initial consultations (free or paid) are scheduled through our website via third-party scheduling software (e.g. Calendly). You agree to provide accurate and complete information.

All clients must complete our intake form and agree to the service scope prior to the start of work.

6. Fees & Payment Terms

  • Fees for each package are clearly displayed on our website in GBP and USD.

  • Payments are processed securely via Stripe or direct invoice.

  • For one-time services, payment is required upfront before delivery.

  • For ongoing monthly services, payments are billed in advance on a recurring monthly basis.

Late Payments

We reserve the right to pause work or charge interest on overdue invoices at the statutory rate set by the UK Government.

7. Client Responsibilities

You agree to:

  • Provide accurate, up-to-date financial data

  • Cooperate with reasonable requests for information

  • Understand that we are not liable for incomplete or delayed work due to missing or inaccurate data

8. Advisory Limitations

Our services are advisory in nature and based on information provided by the client. While we aim to provide commercially sound financial guidance, we do not offer:

  • Legal advice

  • Tax filing or regulated accounting

  • Investment advice or FCA-regulated financial products

Decisions made based on our advice are ultimately the responsibility of the client.

9. Intellectual Property

All tools, templates, dashboards, frameworks, and documentation provided by Fyncal remain our intellectual property unless explicitly transferred in writing.

You may use these materials only for internal use within your business. You may not:

  • Resell, distribute, or publish them publicly

  • Claim authorship or recreate them for external use

10. Confidentiality

We take confidentiality seriously. All information shared with us by the client (financial or otherwise) will be treated as strictly confidential and will not be disclosed to third parties except:

  • With your express permission

  • If required by law or legal proceedings

11. Data Protection & GDPR

We comply with the UK General Data Protection Regulation (UK GDPR). By using our services, you consent to our collection and use of your personal and business information as described in our Privacy Policy.

We will:

  • Only collect necessary data

  • Store data securely

  • Never sell or misuse your data

You have the right to request access, amendment, or deletion of your data by contacting us.

12. Cancellation & Refund Policy

Turnaround Audit:

  • Cancellations prior to delivery may be eligible for a 50% refund if no work has commenced.

  • Once work has started or deliverables have been sent, refunds are not available.

Virtual CFO:

  • Cancellations must be made with at least 7 days' notice before the next billing cycle.

  • No refunds will be issued for any partial month after services have been rendered.

13. Service Availability

We aim to provide uninterrupted access to our website and services. However, we do not guarantee:

  • That the website or services will always be available

  • That errors or bugs will not occur

We may suspend or terminate services without liability if required due to legal, technical, or operational issues.

14. Termination of Services

We reserve the right to terminate services if:

  • You breach these terms

  • You act in a way that is abusive, threatening, or fraudulent

  • There is a conflict of interest or ethical concern

In such cases, you will be notified in writing, and no refund will be issued for unused services.

15. Third-Party Links

Our website may include links to external sites (e.g., Calendly, Stripe). We are not responsible for the privacy practices or content of those sites.

16. Liability & Disclaimer

Fyncal provides professional business advice, but we make no guarantees of financial outcomes or results.

To the fullest extent permitted by law, we shall not be liable for:

  • Any indirect, special, or consequential damages

  • Loss of profits or data

  • Business interruption resulting from use of our services

Our total liability will not exceed the amount paid by the client for the relevant service in the 3-month period prior to the claim.

17. Changes to These Terms

We may update these Terms and Conditions periodically. You will be notified of significant changes. Continued use of our website or services constitutes acceptance of the updated terms.

18. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England.

19. Contact Us

If you have any questions about these Terms, please contact us:

📧 hello@fyncal.com
🌐
www.fyncal.com